01 AI Customer Assistant
150+ countries, crypto and fiat, personal and business — no FAQ covers that.
Keytom does a lot. But when a new visitor lands on keytom.com with a specific question about their specific situation, there's no one to answer. They don't file a ticket. They don't complain. They just leave.
For your visitors
Every visitor gets an instant, knowledgeable advisor — someone who understands Keytom's products and adapts to their situation.
For your business
Visitors who would have left start converting, support gets freed from repetitive load, and you get data on what your audience actually wants.
Your product combines crypto and fiat in ways that aren't intuitive — SEPA, IBANs, auto-conversion, staking is a lot for someone who just wants to “try crypto”. It's even more for a business trying to figure out if you support their entity type and jurisdiction.
FAQ doesn't cover personal situations — “I get paid in USDC, need to convert to EUR and SEPA it to my landlord — what are the fees on the whole chain?” has no generic answer. Neither does “We're a crypto startup in Singapore, three banks refused us — do you onboard our industry?”
Support can't scale to 150+ countries and every timezone — and a visitor who waits 20 minutes has already moved on. A business prospect who can't get a quick answer goes to the next provider.
You compete against Wise, Revolut, Crypto.com — all of which have instant onboarding support. A confused visitor doesn't wait — they check the next option.
A freelancer in Portugal gets paid in USDC. Wants to know the full cost of converting to EUR and sending via SEPA to his landlord. Asks the agent — gets the fee breakdown, the right account type, and a link to sign up.
That same day, a fintech startup processing $200K/month in mixed crypto and fiat asks whether Keytom supports their industry, what the KYB process looks like, and how multi-currency settlement works. Gets a clear, specific answer — not a “contact sales” form. Starts onboarding the next morning.
Neither would have filed a support ticket. Both would have closed the tab.
Trained on your product
Fees, limits, onboarding flows, card rules, SEPA mechanics, crypto-to-fiat conversion logic — for personal and business accounts. Not generic AI — answers specific to Keytom, updated as your product changes.
Recommends, not just answers
Analyzes the visitor's situation and suggests the right account type, walks through the first steps. Every conversation is a conversion opportunity — whether it's a freelancer choosing between personal and business, or a company evaluating your platform against competitors.
Knows its boundaries
No investment advice, no promises on returns. Complex cases, disputes, compliance questions get routed to your team instantly — with full conversation context.
Conversation intelligence
Every dialogue is a data point. What individuals ask, where businesses get confused, which industries and jurisdictions show up, what visitors compare you to. Monthly insights your team can act on.
150+ countries, any language, any timezone, zero additional hiring.
Without human involvement. Based on similar deployments.
Next step
From your side — one kickoff call and access to your knowledge base. 4 weeks to a working agent on keytom.com.
Let's talk about what this looks like for Keytom.